Insurance claims and repairs

In the unfortunate event that your motorhome or campervan has been in an accident, our experienced technicians can handle all repairs, ensuring your motorhome or campervan is restored to its pre-accident condition.

Warranties

Auto-Trail motorhomes and campervans are backed by comprehensive warranties:

  • Conversion warranty: This covers repairs and replacement fittings for five years from the date of registration.
  • Body construction integrity warranty: This provides five years of coverage for body construction integrity.
  • Fiat chassis warranty: From the date of registration, Fiat-based vehicles benefit from a two-year warranty on the chassis and three years of breakdown cover (Camper Assist).
  • Ford chassis warranty: From the date of registration, Ford-based vehicles benefit from a three-year warranty on the chassis and one year of breakdown cover (Ford Roadside).

Regular servicing

Regular habitation and chassis services are essential to maintain the optimal performance and longevity of your Auto-Trail motorhome or campervan. Habitation services can take place at Auto-Trail or one of our approved workshops, but chassis services must take place at a Fiat or Ford approved workshop (model dependent).

It is your responsibility to ensure that your motorhome is maintained in a legal and roadworthy condition at all times following the manufacturers’ recommended service schedule, (i.e. Fiat for chassis and driveline components, and Auto-Trail’s recommendations for habitation components, fixtures and fittings).

The recommended schedule for both your habitation service and your chassis service is as follows:

  • Habitation service: Your Habitation Service must be completed annually, within +/- 30 days of each anniversary of the original date of registration (Please refer to the Terms and Conditions).
  • Fiat: Every two years or 30,000 miles, whichever comes first.
  • Ford: Every twelve months or 12,000 miles, whichever comes first.

Approved workshops

Our approved workshops are committed to providing the highest quality care for your Auto-Trail motorhome or campervan. They use genuine Auto-Trail parts, have experienced technicians, and offer a range of services to keep your vehicle in great condition. Use the map below to find your nearest approved workshop.

Approved workshops

Find an approved workshop