Your Auto-Trail motorhome is covered by an industry leading 5 year warranty. A 2 year manufacturer’s
warranty is supplemented by a 3 year insurance backed warranty to provide a 5 year habitation warranty
for total piece of mind. The Fiat chassis is covered for a total of 3 years. (terms and conditions
The exterior of your Auto-Trail motorhome is offered with a 10 year manufacturer's Body Construction
Integrity Warranty (terms and conditions apply). For full details please refer to the warranty booklet
supplied with your vehicle.
Please ensure your dealer registers the body and chassis warranty at the time of collection and supplies
you with a copy of the warranty handbook, service book and insurance booklet.
Your sales contract is with your chosen supplying dealer. Please read your warranty booklet or consult
your dealer who will be able to explain all aspects of your vehicles warranty.
TERMS & CONDITIONS
1.1 The warranty period begins to run from the first date of registration of the vehicle and does not
apply to import vehicles (grey import) nor to vehicles previously used for rental purposes at any time
during the warranty period.
1.2. Contact must initially always be through the selling dealer.
1.3. Auto-Trail VR Ltd through its dealer network will repair or replace all parts and components of the
motor home that are included in the warranty free of charge during the first five years and partially
under the conditions set out above in the section "years 6 to 10" of the general presentation of the
1.4. Any part which is replaced, shall be returned to Auto-Trail using the approved procedures. Should
you travel to mainland Europe and encounter a problem with your vehicle, Auto-Trail VR Ltd will
endeavour, through your supplying dealer, to assist in the most efficient manner possible. Auto-Trail VR
Ltd does not have any dealer representation on the European mainland.
1.5. Any unexpired warranty period can be transferred to subsequent owners, which will incur an
Full documentary evidence of respective service history shall be provided before any transfer will be
1.6. To maintain the warranty, Auto-Trail requires their vehicles to have an annual habitation service
and inspection which will include a full damp check. These records must be retained and submitted in the
event of a claim. The habitation service should be undertaken at an authorized Auto-Trail dealer, or at
an independent service provider with prior approval. The habitation service should be undertaken within
30 days before or after the vehicles retailed / registration anniversary date and every 12 months
thereafter. The annual habitation service and inspection must be registered to Auto-Trail by using the
proper procedure. In order to keep the warranty the customer must retain a copy of the service invoice
for each year. Failure to comply with these annual service conditions will result in a full cancellation
of the Body Construction Integrity Warranty.
1.7. Any repairs that are noted / required after the habitation service, if possible should be carried
out within 6 weeks of the notification, after having received prior written approval from Auto-Trail. No
replacement component / or repair of component shall be undertaken without the prior written approval
from Auto-Trail. No liability will exist with regard to any warranty claims not authorized in this way.
Auto-Trail reserve the right to inspect a motor home prior to any work being commenced, or ask that the
vehicle be returned to the factory for assessment / repair.
1.8. The required warranty registration forms should be sent to Auto-Trail within 30 days of the vehicle
being registered. The responsibility of this lies with the selling dealer.
1.9. The vehicle should only be used for recreational purposes and should not be the permanent residence
of the owner or any member of his / her family. The vehicle should not be used for hire, reward or
commercial use and race or rally is prohibited.
1.10. The vehicle shall only be used for its intended and ordinary purpose and shall not be subject to
any treatment or conditions which could reasonably be foreseen to cause or result in damage to the motor
home, or cause excessive wear and tear
1.11. Auto-Trails' liability under this warranty, shall be limited to reimbursing the reasonable costs of
labour and materials for repair or replacement of faulty parts or components. Any repair work which is
deemed to be caused by, or accelerated by negligence, default or incurred as a result of modifications
to the vehicle, will not be covered.
- Auto-Trail will only warrant parts that were part of the vehicles' original specification.
- Auto-Trail will not warrant components that fail due to normal wear and tear or normal
deterioration; this includes light bulbs, tubes or globes, adjustment of door catches and door locks
other than routine maintenance and lubrication or paintwork generally.
- Auto-Trail will not warrant (after the first 5 years) any structural degradation or damage caused by
water ingress through a non permanently sealed seam or joint (windows, hatches, doors, roof lights,
vents, solar panels, TV cable passages etc).
- No liability will be accepted for damage caused by neglect, abuse, corrosion, intrusion of foreign
substances, lack of servicing, accident, fire, over heating, freezing, overloading or using the
vehicle after fault was noticed.
- No liability will be accepted for water ingress caused by the fitting of a third party (customer,
dealer or service agent).
- No liability will be accepted for any part not covered under the specific part of the vehicles
- No liability will be accepted for costs involving the transport of the vehicle to the point of
- Auto-Trail will only be liable for costs which are a direct result of the issue. No liability will
be accepted for any loss or damage (such as loss of revenue, loss of business or profits relating to
it), cost expenses, or claims of compensation however arising.
- Auto-Trail will not be liable for any loss or damage suffered by any third party regarding death, or
personal injury resulting from negligence. Auto-Trail VR Ltd will not be liable in any manner
whatsoever, whether in contract, tort, misrepresentation or otherwise for any consequential loss,
damage of injury in connection with the supply of any motor home to or execution of work for the
- Auto-Trail VR Ltd's agents, representatives or supplying dealers have no authority to vary the terms
of this guarantee.
1.12. The purchasers' statutory rights which are in addition to this warranty are not affected and still
1.13. The warranty shall be governed by and be regulated in accordance with English law and submit to the
non exclusive jurisdiction of the Courts of England.